ON CALL FRONT DESK CLERK

ON CALL FRONT DESK CLERK

Senior Retirement Community in San Rafael is seeking an On Call Front Desk Clerk to join our team. The right candidate for this position must be available to work days, nights, weekdays, weekends and holidays as needed.
SCHEDULE:
On-call as needed.
Must be willing to work days, nights, weekdays, weekends and holidays as needed.

Rate of Pay: $13.50 per hour.

SUMMARY:
Directs visitors, applicants, sales persons and others entering the building to the appropriate department and/or party. Operates telephone system to receive and direct incoming calls. Acts as representative for the facility to greet visitors and residents. The person filling this open On-Call position will be called into work when a regular staffing vacancy arises (i.e. vacation or illness).

ESSENTIAL FUNCTIONS:
Monitors computers for doors and alarms. Sign in and receives visitors, determines nature of visit and directs accordingly. Handles incoming calls, takes and refers messages; operates paging system and radios as needed. Provides general information and referrals as needed. Performs clerical work such as typing, filing sorting, distributing and forwarding mail for the front entry department. Accepts deliveries such as flowers, UPS packages, etc. Completes requests as required for outside services including telephone, elevators, and other services. Maintains a variety of routine records including emergency forms, census lists, and incident reports. Other duties as assigned by Supervisor or Manager

KNOWLEDGE/SKILLS:
1. Basic reading, writing, and math skills.
2. Interpersonal skills to meet and greet facility visitors and residents in a positive manner.
3. Tact and courtesy in dealing with residents under sometimes trying conditions. Patience and understanding of the aged.
4. Good telephone manners and communications skills.

QUALIFICATIONS:
Must be capable of performing the essential functions of the job, with or without reasonable accommodations. Must meet health assessment required by the CA Department of Public Health as well as TB testing and fingerprint clearances required by the CA Department of Justice. Must be able to communicate in English, both verbally and in writing and have some word processing skills sufficient to perform the tasks required. Typing & computer skills required. High school graduate or equivalent.

If you’re interested in applying, please fax your resume with the job title ” On Call Front Desk Clerk ” in the subject line to (415) 499-1061 or e-mail or mail to: Human Resources Department @ 100 Thorndale Drive, San Rafael, CA
NO PHONE CALLS PLEASE.
Villa Marin is an Equal Opportunity Employer